Privacy Policy

At Water Pump Engineering Technologies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.waterpumpengineeringtechnologies.co.za.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

• Personal Details: Name, phone number, email address, and location when you fill out our contact forms.
• Transaction Information: If you purchase services from us, we collect necessary details for invoicing and processing payments.
• Website Usage Data: We may collect non-personal data such as IP addresses, browser type, and pages visited for analytics and website improvements.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer support.
• To process transactions and provide services.
• To improve our website, services, and user experience.
• To send important updates, promotional offers, and service-related notifications (you can opt out at any time).
• To comply with legal obligations and protect against fraud.

3. How We Protect Your Information

We implement appropriate security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share data with:

• Service Providers: Third-party vendors that assist us in website hosting, payment processing, and analytics.
• Legal Authorities: If required by law to comply with legal obligations or protect our rights.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website performance. You can modify your browser settings to refuse cookies, but this may impact website functionality.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention requirements.
• Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at info@waterpumpengineeringtechnologies.co.za.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: info@waterpumpengineeringtechnologies.co.za
📞 Phone: 072 721 7785
🌐 Website: www.waterpumpengineeringtechnologies.co.za